Last modified: May 22nd, 2018
HiringSolved is a software company, which provides a suite of automation and analytics services to enable companies to hire more effectively.
We take the privacy and security of your information very seriously. As you use our services, we want you to be clear how we're using information and how you can interact with us about any privacy questions or concerns.
- How we protect information that you transfer or input into HiringSolved.
- What information we collect and why we collect it.
- How we use the information we collect.
- The choices we offer, including how to access and update information.
- How we protect the confidentiality, integrity and accessibility of your information.
Information you upload or input (candidates, jobs, notes, etc)
Your information is yours. We will not share this information with any other user or party without your explicit permission. Many of our services allow you to upload or otherwise input information into your private HiringSolved database. Examples include uploading or importing candidates, entering jobs, notes, tags, etc. Any information you input is private to you and your team members (those users whom you have explicitly granted access). Your information is protected by multiple layers of security, which are designed to prevent unauthorized access.
Information we collect
We collect both anonymous and non-anonymous information to provide better services to all of our users.
We collect information in three ways:
Information you give us. For example, many of our services require you to sign up for a HiringSolved Account. When you do, we'll ask for personal information, like your name, email address, telephone number or credit card. Other services depend on information you provide through data and systems integration such as:
- Candidate and job related information from transferred from ATS, HRIS, CRM or other customer systems.
Information we get from your use of our services. We may collect information about the services that you use and how you use them, like when you use our social integration services or you view, rate, or contact candidates through our service. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). HiringSolved may associate your device identifiers or phone number with your HiringSolved Account.
When you use our services or view content provided by HiringSolved, we might automatically collect and store certain information in server logs. This may include:
details of how you used our service, such as your search queries and usage patterns,
Internet protocol address,
device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, and
cookies that may uniquely identify your browser or your HiringSolved Account.
When you use a location-enabled HiringSolved service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to HiringSolved when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and anonymous identifiers
Information we collect from our partners. We may use and aggregate information from our business and integration partners to provide our services.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect HiringSolved and our users. We also use this information to offer you tailored content – like giving you more relevant search results and candidate matching services.
When you contact HiringSolved, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements, or with your permission, other notifications.
Transparency and choice
You may contact us for any privacy related matters via email at firstname.lastname@example.org.
You may request information about any personal information we have stored about you and request that the information be removed by contacting us at email@example.com, we will work with you to understand any data we store about you and remove it upon your request (requires identity verification).
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your preferences.
Information you share
Some of our services let you share information with others. Sharing with your team members (those which you have explicitly invited) is a default setting in some HiringSolved services. Keep in mind that by inviting users to your team you are implicitly sharing information about your jobs and candidates with them. Our services provide you with different options on sharing and removing your content and managing your team members. For more information on team management, contact firstname.lastname@example.org.
Information we share
We do not share personal information with companies, organizations and individuals unless one of the following circumstances apply:
With your consent
- We will never share personal information with companies, organizations or individuals outside of HiringSolved unless we have your permission to do so.
With team administrators
If your HiringSolved Account is managed for you by a team administrator (for example, for HiringSolved users working in teams) then your team administrator and resellers who provide user support to your organization will have access to team administration and may be able to:
view statistics regarding your account, like usage statistics and access logs,
change your account password,
suspend or terminate your account access,
access or retain information stored as part of your account,
receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request, and
restrict your ability to delete or edit information or privacy settings.
For legal reasons
We will share personal information with companies, organizations or individuals outside of HiringSolved if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request,
enforce applicable Terms of Service, including investigation of potential violations,
detect, prevent, or otherwise address fraud, security or technical issues, and
protect against harm to the rights, property or safety of HiringSolved, our users or the public as required or permitted by law.
We work hard to protect our services and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We use strong encryption for transferring and strong information.
SSL for information encrypted in transit.
AES 256 for information encrypted at rest.
We regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We regularly audit our systems and software.
We employ automated monitoring and mitigation technology to warn and potentially stop malicious activity.