Terms of Service

Last modified: September 15, 2014

Welcome to HiringSolved!

Thanks for using our products and services (“Services”). The Services are provided by Robocog Inc. (dba “HiringSolved”), located at 260 S. Arizona Ave, Chandler Arizona, United States.

By using our Services, you are agreeing to these terms. Please read them carefully. HiringSolved offers multiple Services. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Using our Services

You must follow any policies made available to you within the Services. Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions provided by us. You may use our Services only as permitted by law. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. These terms do not grant you the right to use any branding or logos used in our Services.

Our Services display some content that is not HiringSolved’s. This content is the sole responsibility of the entity that makes it available. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Your HiringSolved Account

You may need a HiringSolved Account in order to use our Services. You may create your own HiringSolved Account, or your HiringSolved Account may be assigned to you by an administrator, such as your employer or team lead. If you are using a HiringSolved Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account. If you learn of any unauthorized use of your password or account, email secint@hiringsolved.com immediately.

Privacy and Copyright Protection

HiringSolved’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that HiringSolved can use such data in accordance with our privacy policies.

Your Content in our Services

Some of our Services allow you to submit content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. When you upload or otherwise submit content to our Services, you give HiringSolved a license to host and distribute such content on your behalf. The rights you grant in this license are to allow us to operate the functions (such as replicating or "backing up" your data to ensure availability) required to ensure that our Services work for you. You are granting us rights to your data so that we can make it available for your use in our services. We will not share your data with anyone without your explicit permission. You can find more information about how HiringSolved uses and stores content in the privacy policies. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

Automation Rules & Rates

Your HiringSolved account may include unlimited access to HiringSolved (Talent Feed) Candidates. If you have an unlimited account there are no daily, weekly, or monthly limits on the number of candidates you can view. However, we do monitor usage to detect automated requests. Automated requests (also known as crawling, scraping, or scripting) may be automatically rate limited by our servers to preserve Quality of Service for our other users. We have several options for customers who wish to access our data in bulk. If you are interested in a custom solution or bulk data access, or If you would like to integrate your application with HiringSolved or access HiringSolved via our API please email api@hiringsolved.com or call us at (415) 625-9111.

About Software in our Services

When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings. HiringSolved gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by HiringSolved as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by HiringSolved, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.

Payment, Billing and Cancellation of our Services

If you have a monthly subscription and are paying by credit card, you give HiringSolved permission to bill your credit card for the subscription price, each month until you cancel your subscription. If you are an enterprise customer or have negotiated specific terms via a Statement of Work or SOW, the payment terms in your Statement of Work will take precedence over these terms.

If you have a monthly subscription and are paying by credit card, you can cancel your account by accessing your account settings and clicking on the option to cancel. To access your settings, login to HiringSolved and click on your name in the upper right corner of the interface. You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered a cancellation, unless and until confirmed by a representative of HiringSolved. This is best done through the in-app management tools under the settings of your account.

If you are an enterprise customer or have negotiated specific terms via a Statement of Work or SOW, the terms in your Statement of Work will take precedence over these terms. Please call us at (415) 625-9111 or email support@hiringsolved.com.

If you have a monthly subscription and are paying by credit card and you cancel the service before the end of your current billing cycle, your cancellation will take effect immediately and you will not be charged again.

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time, though we’ll be sad to see you go. HiringSolved may also stop providing Services to you, or add or create new limits to our Services at any time. We believe that you own your data and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services. OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER HiringSolved NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTION OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

Liability for our Services

WHEN PERMITTED BY LAW, HIRINGSOLVED AND HIRINGSOLVED’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF HiringSolved, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN). IN ALL CASES, HiringSolved, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify HiringSolved and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between HiringSolved and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms. The laws of California, U.S.A., excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Santa Clara County, California, USA, and you and HiringSolved consent to personal jurisdiction in those courts.

For information about how to contact HiringSolved, please visit our contact page.